Terms and Conditions

Terms & Conditions

Terms & Conditions of Use for users of www.maxineluzia.com / MAXINE LUZIA LLC


MAXINE LUZIA LLC maintains the website at www.maxineluzia.com (the “Site”).

The Site, including all information and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here (these “Terms and Conditions”).


Your Acceptance of Terms and Conditions

By accessing, reading, and making use of this Site and/or purchasing a service from MAXINE LUZIA LLC (the "astrologer" or "us" or "our" or "we"), you (the “user” or you” or client) agree to comply with and be legally bound by these Terms and Conditions set out below, the Site Privacy Policy (link to privacy policy) (the “Privacy Policy”), and those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you do not wish to be bound by these terms and conditions, you may not access or use the information or service provided on the pages.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.

Please read these Terms and Conditions carefully before accessing or using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms and Conditions. If you do not agree to all these Terms and Conditions, then you may not access the Site or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Persons under 18 years of age must receive the consent of a parent if they wish to purchase any services on the Site.

Astrology and Other Services Disclaimers

The information and astrological and other interpretations at this Site are for informational and entertainment purposes only. By utilizing and accessing the Site and/or by requesting and/or receiving astrological interpretations, and/or advice either through the Site or any of the guests or affiliates of the company, you agree to release MAXINE LUZIA LLC from any and all liability with regard to the contents of the Site and/or information advice received.

By requesting services, products, advice or any information from the Site or MAXINE LUZIA LLC, you agree that the Site is to be considered a curio and entertainment on your behalf. Advice or content may or may not influence your decisions and/or behavior. You agree that by accessing the Site you take full responsibility for any and all consequences acted upon in utilizing the information provided within our Site.

Reports and updates by MAXINE LUZIA LLC and the information and opinions offered, either written, verbal, by telephone, Zoom, email or personal consultation are calculated using accurate software systems or are based on the accuracy of birth data provided.

MAXINE LUZIA LLC is not providing any type of legal, medical, business, religious, personal, or financial advice. Information, forecasts, predictions and life or business trends provided by MAXINE LUZIA LLC should not be taken as advice and are for informational and entertainment purposes only. MAXINE LUZIA LLC in no way suggests infallibility where forecasts are concerned and therefore rescinds liability for any personal, business, financial, or health actions and/or decisions made by a site or product user based on information received from the Site, MAXINE LUZIA LLC, or any products therefrom. MAXINE LUZIA LLC is also not providing any psychiatric, psychological, or medical advice, diagnosis, or treatment. For questions of a medical nature please consult an appropriate doctor or medical professional. Financial or speculative queries should be referred to expert, licensed financial advisors. Legal questions should be referred to a licensed attorney in your state.

If for political, cultural or social reasons astrology and/or esoterica and metaphysics of any kind is illegal in your locality, by accessing this Site and/or by receiving astrological information and the associated services or products from this Site, you agree that you do so of your own free will and that you will not hold MAXINE LUZIA LLC culpable or responsible in any way for any legal ramifications, which you might incur as a result.

Third Party Links

Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Hyperlinks

We cannot and do not guarantee that the links set out on our site will be accurate at the time of your access. Moreover, the sites pointed at by hyperlinks are developed and possibly maintained by persons over whom MAXINE LUZIA LLC exercises no control. We cannot and do not monitor the sites linked to our pages on the Internet. Accordingly, Astrodienst AG does not assume any responsibility for the content of any site referenced to by any hyperlink or otherwise.


MAXINE LUZIA LLC, the provider of these services, believes that persons who make information available on the World Wide Web or in newsgroups do so with the expectation that such information will be publicly and widely available. Further, the respective entity believes that its making available hyperlinks to publicly accessible Web pages and newsgroups is legally permissible and consistent with the common, customary expectations of those who make use of the Internet.

If access to a particular Website is restricted, the entity providing this service will remove the link from their site at the other site operator's written request.


Software Quality

MAXINE LUZIA LLC does not guarantee that any information, software or other material accessible through one of its Web pages is free of viruses, worms, trojan horses or other harmful components.

Privacy

We have established our Privacy Policy to explain to users how their information is collected and used, which you can read on the Site. Your use of the Site signifies acknowledgment of an agreement to the Site Privacy Policy as well.

Proprietary Rights

All content of this Site are the proprietary property of MAXINE LUZIA LLC or MAXINE LUZIA LLC’s suppliers, affiliates or licensors. No copyrighted material or other content may be reproduced, modified, create derivative works from, displayed, performed, published, distributed, disseminated, broadcasted or circulated to any third party (including, without limitation, the display and distribution of the content via a third party website or other networked computer environment) without the express prior written consent of MAXINE LUZIA LLC. Use of MAXINE LUZIA LLC and/or its licensors’ content is only permitted with their express written permission. All rights reserved.

Intellectual Property Rights

Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.

The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks.

Usage Limitations

The services offered by MAXINE LUZIA LLC are intended for private use by human individuals interested in astrology. All exceptions to this rule require the consent of MAXINE LUZIA LLC in writing and are valid only until revoked. Furthermore, it is not allowed to publish MAXINE LUZIA LLC’s personal astrology readings or writings. Both text and artwork in these readings are protected and require permission by MAXINE LUZIA LLC in writing for each case of republication. It is allowed to quote two to three sentences from a complete reading or writing, but only occasionally, and not in a regular fashion.

Reliability of Information

You assume total responsibility and risk for your use of the Web pages created and offered by MAXINE LUZIA LLC or other persons. They shall not be liable for any cost or damage arising to you or any third party either directly or indirectly from any transaction, be it through the Internet or otherwise. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services and other information, and the quality and merchantability of all merchandise, provided through the Web pages of MAXINE LUZIA LLC or on the Internet generally.


Data Protection

MAXINE LUZIA LLC has no obligation to monitor any transmission made through the respective Web pages and newsgroups. However, you agree that MAXINE LUZIA LLC has the right to monitor their Internet services electronically from time to time and to disclose any information as necessary to satisfy any law, regulation or governmental request or to protect itself.

Disclaimer of Warranties

THE SITE AND THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ASSOCIATED WITH IT ARE PROVIDED “AS IS.” MAXINE LUZIA LLC DISCLAIMS ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THE SITE AND ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of Liability

TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, MAXINE LUZIA LLC IS NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF MAXINE LUZIA LLC’S SERVICES OR THE SITE, OR WITH THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF MAXINE LUZIA LLC HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.


Scheduling + Fees​

This service agreement is valid upon booking an appointment. Client will receive a confirmation email after the appointment has been scheduled. No email confirmation means no appointment has been scheduled.


Refund Policy

The appointment chosen by Client is non-refundable once a payment and/or appointment is scheduled. Should unexpected circumstances arise, special provisions can be made, and Astrologer will attempt in good faith to reschedule the missed meeting for the $90 rescheduling fee as outlined below. Astrologer reserves the right to cancel the appointment at any time on her sole discretion and refund Client for services not rendered upon Astrologer’s discretion.


Rescheduling Policy

THERE IS A 24-HOUR RESCHEDULING POLICY. Client may reschedule the appointment with a minimum 24 hour written notice from the time and date of their appointment by emailing Astrologer at maxineluzia@gmail.com


No Show Policy

Client will be held responsible for the appointment date and time they choose to schedule. Astrologer has that time set aside for the Client only and it may not be extended if Client shows up late. If Client does not join their Zoom appointment in the first 10 minutes, Astrologer will consider it a NO SHOW, meaning Astrologer has no obligation to continue the appointment on that date. Client will not be issued a refund for the appointment they have not shown up for. If Client then still wants another appointment, Client will have to reschedule as outlined below. Please note that this strict policy is because Astrologer is reserving the appointment time slot that could otherwise have been available for someone else to purchase. It also takes considerable time for Astrologer to prepare materials with care prior to any appointment.


Rescheduling Policy

Client will have the opportunity to RESCHEDULE for a later date for a $90 fee. Instructions to reschedule will be sent to Client via email. If Client does not want to reschedule for the fee, they understand and fully accept that they will not be refunded for the appointment they missed.


Client is responsible to make sure they have a strong internet connection and minimal background noise for the appointment. If Astrologer determines that the sound and/or internet quality detracts from the appointment in the first 10 minutes, Astrologer reserves the right to reschedule the appointment for another day. The Client understands this decision is up to the Astrologer’s sole discretion. In case the Client wants a refund or cancel, again note that appointments are non-refundable. Astrologer will reach out via email to reschedule.


Payment

Client must complete payment prior to the start of their appointment. If for some reason Client’s payment is on hold, Astrologer will reach out to inform Client of this payment hold and Client understands they will need to wait for their payment to go through first before their appointment can take place. This might require rescheduling.


Workshops Policy

In the case of purchasing a live workshop, the same non-refundable policy applies. If Client is unable to attend the live workshop, Client accepts that they will receive a recorded version instead. Alternatively, Client can reach out to Astrologer via email 24 hours in advance to the date and time of the live workshop to request their payment to be rolled over to a future workshop of the same monetary value provided by Astrologer. Astrologer reserves the right to determine if this is possible or not. Also, Astrologer reserves the right to remove any participant from the live workshop at any time aat her own sole discretion.


Course Policy

In the case of purchasing a course, all purchases are non-refundable once a payment is made. No excpetions. Also, Astrologer reserves the right to remove any participant from the course at any time at her own sole discretion. Upon purchase, Client agrees not to share the course and course materials with anyone who is not also enrolled in the course.


Products Policy

We do not issue refunds for any digital products once the order is confirmed or after the product is sent. Customers are held responsible for any errors that may have been made when ordering their product if they do not contact us before work on the order begins. For any corrections, we have the right to charge a fee. Contact us for assistance if you experience any issues receiving or downloading our products.

Disclaimer

Astrologer does not provide healthcare services to Client. Astrologer does not claim to and will not be held responsible for diagnosing, treating, or curing any physical or mental health condition. Under no circumstance, should Client stop seeing his or her team of healthcare professionals. If Client decides to take action based on the services he or she receives from Astrologer, Client does so at his or her own risk. Client understands and acknowledges that Astrologer is not providing professional mental health services. None of the information provided in connection with the services shall be construed to constitute medical, psychological, financial or accounting, legal or other professional advice; Astrologer urges Client to consult with an appropriate licensed professional to seek any such advice.

Confidentiality​

Appointments are NOT to be recorded. This is to guarantee both Client’s and Astrologer’s privacy.

Client’s birth chart may be kept on Astrologer’s password protected services for future readings with Client. If Client wants their information deleted following the appointment, please email Astrologer to ask for it to be removed and Astrologer will do so.

All information (written or verbal) that the Client shares with Astrologer as part of the appointment(s) is confidential but is not considered a legally confidential relationship (like in Medicine or Law). Astrologer agrees not to disclose any information pertaining to Client without Client’s consent, either during or after the termination of the contract. Astrologer will not disclose Client’s name as a reference without Client’s consent.

Confidential information does not include information that:

(a) was in the Astrologer’s possession prior to its being furnished by Client;

(b) is generally known to the public or in Client’s industry; or

(c) according to the ethics of our profession, topics may be anonymously and hypothetically shared for training, supervision, mentoring, evaluation, marketing, further professional development, and/or consultation purposes. Or if Astrologer is being sued; or

(d) If Astrologer feels Client’s case is something that needs urgent medical or legal attention or if Client threatens to end their life or that of someone else, Astrologer will inform the relevant authorities and Astrologer does not need Client’s permission to do so. Astrologer will inform Client of who they have contacted if they do so.

Limited Liability​

Astrologer makes no guarantees or warranties, express or implied. In no event will Astrologer be liable to Client for consequential or special damages. Notwithstanding any damages that Client may incur, Astrologer’s entire liability under this agreement, and Client’s exclusive remedy, will be limited to the amount paid by Client to Astrologer under this agreement for all services rendered up until the termination date.

Miscellaneous

MAXINE LUZIA LLC may terminate your access to the Site with or without cause at any time and effective immediately, at MAXINE LUZIA LLC’s sole discretion, including but not limited to your failure to conform to the Terms and Conditions. MAXINE LUZIA LLC shall not be liable to you or any third party for termination of use of the Site. Upon termination, your right to use the Site shall cease immediately.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Site, or when you cease using our Site.


Update of Legal Information

This page is updated and modified from time to time. Please refer back to this web page to see the latest version. Last Update: July 2020. By visiting www.maxineluzia.com and by using its services, you declare that you accept our Terms of Use and Privacy Policy.


Contact Us

You may contact us using the information below:

MAXINE LUZIA LLC

maxineluzia@gmail.com